Case Study: B2B retailer transitions to digital catalogs

Case Study: B2B retailer transitions to digital catalogs

From Print Legacy to Digital Efficiency

Overview

A Shifting Landscape

This manufacturer had a large print catalog consisting of thousands of pages. Their website hosted a digital copy of this catalog in the form of a static PDF, which was not ecommerce enabled or mobile friendly.

As a result, they faced some challenges:

1. Complicated and Messy Ordering Process

Customers have to search the same product again on the company’s website to complete the purchase.

2. Missing Insights

The existing catalog provided no insights on customer behaviour that could be used to deliver improved ROI for future campaigns.

3. Decline in Effectiveness

Print and static catalogs are not in alignment with the evolving buyers habits.

With Red Pepper Digital they were able to transform their catalog into a interactive, shoppable experience resulting in increased ROI and brand engagement.

Implementation

Rethinking the Catalog: A Digital Shift

We transformed their existing, non-transactional catalog into a dynamic and interactive version, allowing customers to easily navigate and purchase items right off the catalog.

The interactive catalog directly tracks consumer behaviour and conversions. These insights further create opportunities to boost ROI for future campaigns and deliver incremental sales.

Results

Data-Driven Growth & Customer Engagement

Since converting their static PDF to a digital and shoppable version, this industrial B2B manufacturer has seen drastic growth and improvement in the performance of their catalog.



61%

lift in page views per session



71%

page views per session



34%

more time spend on publication



16x

product clicks

Customers now enjoy a seamless, modern buying journey — with less friction, more product discovery, and a smoother path to purchase.

Conclusion

Since launching their digital catalog, this industrial manufacturer saw a 16x increase in ROI.

With Red Pepper Digital, our client has unlocked capabilities that overall improve their customer journey, sales, and efficiency.

Talk to us, we’ll walk you through a free demo on how to get started.